Overview

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have. By using Deeply, you agree to the terms of this policy.

Information We Collect

• Account information: When you sign up or log in (handled by our authentication provider), we receive basic account details like your email and profile information.
• Usage data: Interactions with lessons, challenges, and progress events to power your learning experience and analytics.
• Device and technical data: IP address, browser type, and similar technical details used for security and to improve performance.

How We Use Your Information

• Provide and personalize the product experience.
• Maintain security, prevent abuse, and debug issues.
• Analyze anonymous or aggregated usage to improve features.
• Communicate important updates related to your account or service.

Payment Processing

If you purchase a subscription, payments are processed by our payment provider. We do not store full payment card details on our servers. Limited billing metadata may be retained for receipts and compliance.

Data Retention

We keep your data only as long as necessary to provide the service and for legitimate business purposes (e.g., legal, accounting, security). You can request deletion of your account data at any time, subject to certain legal obligations.

Data Security

We use administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we continuously work to improve our protections.

Your Rights

• Access, correct, or delete your personal information.
• Export your data where applicable.
• Withdraw consent for non-essential processing where applicable.

Cookies and Tracking

We use essential cookies for authentication and website functionality, and may use analytics to understand aggregate usage. You can control cookies through your browser settings.

Third-Party Services

We rely on trusted providers for authentication, payments, and infrastructure. These providers process your data on our behalf in accordance with their policies and applicable law.

Children's Privacy

Deeply is not directed to children under 13, and we do not knowingly collect information from children. If you believe a child has provided us data, please contact us to remove it.

Changes to This Policy

We may update this policy from time to time. We will update the "Last updated" date above and, when material, provide additional notice.

Contact Us

Questions about this policy? Contact us at privacy@use-deeply.com.